3/18/2025 - 3/20/2025
8:00 AM -3:00 PM Pacific Time or 9:00 AM - 4:00 PM Mountain Time

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Drinking Water/Wastewater

Utility Management Certification - Coeur d'Alene & Online

Utility Management Certification (UMC) provides recognition for the achievements and expertise of certified utility professionals. Join the thousands of UMC-certified professionals recognized for their outstanding knowledge in management and operations. Registration fees include a UMC manual. This course is great for operators studying for Level 3 and 4 licenses as well as public works directors and clerks.

This training is a three-day course that will be taught in Coeur d'Alene and concurrently broadcast via Zoom to any throughout the state who want to participate from their home or office. After registering for this class, Tondee Clark will email you the information for applying to take the UMC Exam and how to download your digital manual. You must register by March 3rd.

There will be an open book test at the end of day three (you may take the test up to two weeks later). You will want to bring a laptop or tablet to class with you to take your test.  
Topics that will be covered:
Financial Sustainability and Capacity Development

• Financial Accounting
• Types of Accounting
• Financial Reporting
• Budgeting and Planning
• Rate Setting and Adjustments
• Asset Management

Technical Sustainability and Capacity Development

• Laws and Regulations
• Technical Sustainability
• Managing Water Resources
• Water Operations
• Wastewater Operations
• Energy Conservation
• Safety Programs

Managerial Sustainability and Capacity Development

• Human Resource Management
• The Manager and the Governing Body
• Customer Service
• Emergency Preparedness
• Public Relations and Public Policy

*Please bring a laptop or tablet to class on the third day so that you may take your UMC exam at the end of class. Exam is open book.
Instructors:  Gary Sievers and Casey Fisher - IRWA
Continuing Education Units (CEUs) Available: 1.4 DW/WW CEUs (There is also a 1.2 DW/WW CEUs no-test option)
Cost: $400 IRWA Members/ $700 Non-Members
 

City of Coeur d'Alene Wastewater Department or Online Using Zoom
765 W Hubbard Ave
Coeur d'Alene, ID 83815

click here for Google Maps

Tondee Clark
(phone: (208)343-7001)

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